Privacy Policy
Last Updated: March 1, 2025
1. Introduction
At Radiant Games ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our games, services, websites, or any associated content (collectively, the "Services").
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide, including:
- Account information (username, email address)
- Profile information (avatar, biography)
- Communication preferences
- Game progress and preferences
- Communications with us (support tickets, feedback)
2.2 Automatically Collected Information
We automatically collect certain information when you use our Services:
- Device information (type, operating system, unique identifiers)
- Log data (IP address, browser type, pages visited)
- Game analytics (gameplay statistics, interaction data)
- Performance data (crash reports, technical diagnostics)
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our Services
- Improve and optimize our games and user experience
- Respond to your requests and provide customer support
- Send you important updates and communications
- Detect and prevent fraud, cheating, and security issues
- Comply with legal obligations
- Analyze trends and user behavior
4. Data Sharing and Disclosure
We may share your information with:
4.1 Service Providers
Third-party vendors who assist us in providing our Services, including:
- Cloud hosting providers
- Analytics services
- Customer support platforms
- Payment processors
4.2 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Employee training on data protection
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to certain data processing
- Export your data in a portable format
- Opt-out of marketing communications
7. Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
8. International Data Transfers
We may transfer your information to countries other than your country of residence. When we do so, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.
9. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Understand how you use our Services
- Improve our Services and user experience
- Provide personalized content and features
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Questions About Your Privacy?
Our team is here to help you understand how we protect your data.
Contact Support